Latest News view all
04/22/2026📢 Call for Speakers is OPEN for Fall Conference 2026Read More |
04/21/2026👩🏫 Speaker Slides are Still Available!Read More |
04/21/2026🏆 Nominations OPEN for OALA’s 2026 Honoring Excellence AwardsRead More |
04/07/2026Elevating The Experience: Delivering Exceptional Customer Service in Senior LivingDon't miss Gina Mancini, LNHA, CEAL, CDP on Wednesday, April 15! This session explores how senior living communities can elevate customer service by creating meaningful, personalized experiences for residents and their families at every touchpoint. It highlights practical strategies to empower staff, strengthen communication, and build a culture where exceptional service becomes the standard—not the exception. Attendees will leave with actionable ideas to enhance satisfaction, improve reputation, and drive stronger census through an elevated customer experience. Read More |
Upcoming events view all
Assisted Living Leader in Nursing (ALL IN) Training
Thu
30
2026
April 30, 2026
8:00AM - 5:00PM EST
Essential for every nurse working in Assisted Living!
Absolute Pharmacy & Rehabilitation, 7171 Keck Circle NW, North Canton, OH
Join us on Thursday, April 30, 2026, as we equip nurses with the necessary skills and knowledge to lead in Assisted Living communities.
Assisted Living Waiver(ALW): Beyond the Basics
Wed
6
2026
May 6, 2026
8:00AM - 5:00PM EST
All you need to know about the ALW!
Grove City Senior Living 3615 Glacial Lane Grove City, OH 43123
Join us on Wednesday, May 6, 2026, for a great review of Ohio's ALW and learn what you can do to successfully maneuver this program.
Certification in Assisted Living Leadership (CALL)
Thu
7
2026
May 7, 2026
8:00AM - 5:00PM EST
Make the "CALL" today!
Grove City Senior Living 3615 Glacial Lane Grove City, OH 43123
Join us on Thursday, May 7, 2026, as we kick off this 4-day training to prepare you for the RCAL & Core of Knowledge exams.
Our Partners view all partners
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